Shipping policy
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, and you do not respond, your order will be canceled and money refunded to you.
If you realize that you entered your shipping address incorrectly please contact us ASAP. If your order was placed on the weekend, please call us first thing Monday morning. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
Shipping fees are non-refundable. If you refuse any shipments from PeraCollections.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
If your tracking information states that your package was delivered but you have not received it, you must take this up with the United States Postal Service. Pera Collections DOES NOT hold responsibility for packages that state DELIVERED.
Just a reminder, you will receive your order within 2-3 business days from the date that it is shipped out, not necessarily from the date that it was place if you've chosen our standard shipping rate. After your payment is authorized and verified, it can still take a day to process your order. This is only an estimate and it doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.
SHIPPING RATES
- Standard Shipping: $
- 2-Day Priority Shipping: $